How refunds work for top-ups, escrow, revisions and stopped projects.
Credits on your balance that have not moved to escrow can be refunded to the card you paid with, at any time, on request to hello@percommit.com. We refund within 10 business days. Stripe's processing fees are not refundable beyond 30 days after the top-up.
Credits move to escrow only when Percommit has verified work. Verified work is owed to the developer and is not refundable. If you believe a verification was wrong, open a support ticket within 7 days and we will review it.
Top-ups paid in cryptocurrency (through NOWPayments) are credited at the US dollar amount of the invoice once the network confirms them. Crypto transfers cannot be reversed: unused credits bought this way are refundable to your Percommit balance, or in USDT to an address you give us, on request to hello@percommit.com. Network and conversion fees are not refunded. If less than the invoiced amount arrives, we credit the share that arrived.
The platform fee is charged once when a developer is assigned to your project. It is not refundable when you stop a project or decline a delivery you were asked to approve. It is refunded, in full, only when Percommit decides that the whole project failed and refunds it.
You can stop at any time. You pay the verified price, the developer is paid, and you receive the repository as it is. Anything above the verified price stays on your balance and can be refunded under the first section.
A bought revision is refundable as long as it has not been used. A revision Percommit refuses is given back to you automatically.
If we decline a project at review, or you cancel it before a developer is assigned, nothing has been charged beyond the balance you hold, which remains refundable.
The Claude Code rental deposit is refunded in full when the project closes. Payouts are made by bank transfer; a payout returned by the bank is credited back to your Percommit balance.
Last updated 19 October 2026. Percommit is operated by Autotel LLC (also behind autotel.io). Questions: hello@percommit.com.